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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Cuestas

June 3, 2025

5  out of  5
rating by Christopher Cuestas
"Alex is a great woman that helps people out of their insurance in ERIC LU State Farm she is a coursing human being."
We responded:
"Thank you for taking the time to leave us a review, Christopher! We greatly appreciate your business!"
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Sheanita Green

May 30, 2025

5  out of  5
rating by Sheanita Green
"Alex is great doing her job I love her Vickie so much keep up the good work. Great teamwork and Eric."
We responded:
"Thank you, Sheanita! I'm happy to hear that Alex and Vickie have made such a positive impression. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
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zulema alvarez

May 30, 2025

5  out of  5
rating by zulema alvarez
"le doy 5 estrellas porque Alex siempre me ayudado en mis inquietudes , tengo mas de 3 años en conocerla y aunque aveces los precios varian de las polizas , eso no interfiere en su rendimiento como trabajadora de state farm , te dice las cosas como son , sin tantos rodeos ."
We responded:
"¡Gracias, Zulema! Me alegra saber que Alex ha sido de gran ayuda para ti durante estos años. Valoramos mucho tu confianza y tu reconocimiento hacia su trabajo. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Kaleb Yimtatu

May 28, 2025

5  out of  5
rating by Kaleb Yimtatu
"Vickie was so helpful on my adjustments on my add on on a new car. I have been a long time member of Eric's team and I am happy to see the consistency on your customers. Thank you all."
We responded:
"Thank you, Kaleb, for your kind words! I'm glad to hear that Vickie was able to assist you. It's wonderful to know that our team's consistency has made a positive impact on your experience. We're here for any future needs or questions you may have!"
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Windy Stephens

May 21, 2025

5  out of  5
rating by Windy Stephens
"Eric Lu is my agent and is a great asset to State Farm Insurance Company. My husband and I have learned so many positive things about the company that we have been with for years thanks to Eric Lu. Our last agent before Eric Lu, was not as knowledgeable and did not have the people skills that Eric Lu has. The right agent increases the quality of a company. Thank you Mr. Lu."
We responded:
"Thank you for the kind words! I appreciate your business and it is a pleasure to educate and guide you both with what is appropriate for your needs. The educational information will empower my customers to judge what's best for them at their current stage in life. "
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Judy rosales

May 17, 2025

5  out of  5
rating by Judy rosales
"Yo eh estado con esta agencia de seguros más de 10 años, siempre eh tenido el placer de trabajar con Alexandra, ella siempre muy amable y profesional."
We responded:
"¡Gracias, Judy, por compartir tu experiencia! Nos alegra saber que has estado con nosotros por más de 10 años. Alexandra estará encantada de saber que su amabilidad y profesionalismo han sido apreciados. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Gracias por confiar en nosotros!"
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Yamel Sanchez

May 17, 2025

5  out of  5
rating by Yamel Sanchez
"I have been insured with Eric Lu agency for years now. There team is awesome! I have had the pleasure of working with Alex and Kim and they have been able to assist me when I have had questions about my car insurance and manage my billing account. Very attentive and best of all they ALWAYS return my calls. Top tier agency.."
We responded:
"Thank you, Yamel, for your kind words! I'm glad to know that Alex and Kim have been able to assist you with your insurance and billing inquiries. Their attentiveness and commitment to returning calls are truly appreciated. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Sugar Mex

May 16, 2025

5  out of  5
rating by Sugar Mex
"Thank you Alex!!!! Your service is A++++Fast,kind, helpful i am 100!! With this agency and would Alex to my Family !!!! ^_^"
We responded:
"Thank you for the nice review. I will definitely recognize Alex at our weekly meeting. Again, we appreciate your business and referrals. As always, we try our best to be efficient and helpful with answering any questions. "
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JESUS

May 16, 2025

5  out of  5
rating by JESUS
"Thank you Alex!!!! Your service is A++++Fast,kind, helpful i am 100!! With this agency and would Alex to my Family !!!!"
We responded:
"Jesus, thank you for the kind review. I will acknowledge Alex at our next weekly office meeting. Again, We always appreciate your referrals. As always, welcome to the Eric Lu agency family! "
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Kenia Alvarez

May 16, 2025

5  out of  5
rating by Kenia Alvarez
"My experience trying to get car Insurance was just the smoothest process ever, Alejandra was so patient, and understanding, despite the million questions I asked and made sure I was happy with my quote and all my questions were answered! Very proffesional and friendly."
We responded:
"Thank you Kenia for the sincere review. As always, we do our best to answer as many questions to help put our customers at ease. Explaining the benefits will allow our customers to make the best choice for their respective needs as everyone's situation can be different. I will acknowledge Alejandra at our next weekly meeting. Thank you for your referrals! "
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Destiny Aguilar

May 16, 2025

5  out of  5
rating by Destiny Aguilar
"Amazing customer service from Alex! She’s fast and helpful for both Spanish and English customers! Would definitely recommend."
We responded:
"Thank you for acknowledging Alex's customer service. Yes, we provide services to the bilingual community as well. While Alex is a native English and Spanish speaker, customers from the Vietnamese, Chinese, Indian, Burmese, Ethiopian, Eritrean, Nepalese, Pakistani, Romanian, Korean, and many more seek her service because she takes the time to listen and explain coverage and benefits. Thank you for your referrals! "
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Martin Charlie

May 16, 2025

5  out of  5
rating by Martin Charlie
"I been a customer of this office for years the staff is very nice and professional especially Vicki she is always willing to help with anything I will always be a loyal customer"
We responded:
"Martin, thank you for being a loyal customer all of these years! As always, Vickie is very responsive to our customers and very efficient. Whatever the questions, even some unrelated to insurance and financial services, she always follow up and get back to the customers. Thank you for being part of the Eric Lu agency family. We appreciate the referrals! "
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Sserpq061

May 16, 2025

5  out of  5
rating by Sserpq061
"Hi, I’m very satisfied with the service provided by Huu. He was professional and always willing to clearly explain everything. Thanks to his support !!"
We responded:
"I'm glad to hear that you are satisfied with the service provided! Our professionalism and dedication to explaining everything clearly are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. Thank you for your feedback!"
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Mukhtar Abukar

May 16, 2025

5  out of  5
rating by Mukhtar Abukar
"I had the pleasure to work with Alex, she took the time to explain coverages and was very efficient. Recommend her 100%"
We responded:
"Thank you Mukhtar for acknowledging Alex! We strive to do our best to educate and be mindful of your time. We appreciate your business and referrals. "
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Khang Pham

May 9, 2025

5  out of  5
rating by Khang Pham
"I opened a credit card here with 5% cash back for my insurance payments. Kim and Huu been helping me a lot. Would recommend !!!!"
We responded:
"Thank you, Khang, for sharing your experience! I'm happy to hear that Kim and Huu have been so helpful with your credit card and insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jo-Ann Marshall

May 9, 2025

5  out of  5
rating by Jo-Ann Marshall
"I want to say Vickie C is one of the best agents I have worked with at an insurance company. She provides impeccable service and has the answers for me and is always willing to find the answers if she does not know. I would always recommend talking with Vickie as her service has encouraged me to stay with State Farm."
We responded:
"Thank you, Jo-Ann, for sharing your experience! I'm delighted to hear that Vickie has provided you with such outstanding service. Her dedication to finding answers and ensuring your satisfaction truly makes a difference. We're grateful for your recommendation and look forward to assisting you with any future needs."
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Phi X Sam

May 8, 2025

5  out of  5
rating by Phi X Sam
"Anyone who needs assistance I recommend to Huu. He understands the issue and solved it fast !!!!!!"
We responded:
"Thank you for your fantastic feedback! I'm happy to hear that Huu was able to assist you quickly and effectively. We appreciate your recommendation and are here to help with any other insurance needs or questions you may have."
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Mahugorit Sanchez

May 7, 2025

5  out of  5
rating by Mahugorit Sanchez
"Alex es la mejor! Me encanto su servicio y gran eficiencia! Recomiendo esta oficina para cualquier tipo de aseguranzas al 100%. Tienen precios muy accessibles y que se adaptan a lo que uno requiere."
We responded:
"¡Gracias, Mahugorit! Nos alegra saber que Alex te brindó un servicio eficiente y que estás satisfecho con nuestros precios accesibles. Apreciamos mucho tu recomendación y estamos aquí para ayudarte con cualquier necesidad de seguros que tengas en el futuro. ¡No dudes en contactarnos!"
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Zahidú Peralta

May 7, 2025

5  out of  5
rating by Zahidú Peralta
"I’ve had a great experience working with Vickie and the rest of the team at Eric Lu's office. They are incredibly professional, caring, and always willing to go the extra mile to support their policyholders. It’s clear they truly value their clients and are committed to helping with every need. Highly recommend this office if you're looking for a reliable and friendly insurance team!"
We responded:
"Thank you, Zahidú, for sharing your positive experience! I’m glad to hear that Vickie and the team have been able to provide you with the support you deserve. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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Yasaland Perry clay

May 4, 2025

5  out of  5
rating by Yasaland Perry clay
"I have been with State Farm for a couple of years and I have had a great experience especially with one of the agent Ms. Vickie , she is absolutely amazing, she answered all of my questions and she made sure that me and my family is on point. Hands down to My agent Ms. Vickie she is the best 👌 👍 Thank you, State Farm"
We responded:
"Thank you, Yasaland, for sharing your positive experience! I'm happy to hear that Vickie has been so helpful in addressing your questions and ensuring your family's needs are met. Your appreciation means a lot to us. If there's anything else we can assist you with, please feel free to reach out!"
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Neal Clay

May 4, 2025

5  out of  5
rating by Neal Clay
"Ms. Vickie is very professional and polite. Every question I ask. Ms. Vickie had the answer. She help me get the best insurance for me. And not for my wallet. She broke everything down and explain it to me,so I could understand. I had a insurance company. Give me want i ask for and didn't break nothing down for me to understand. I am so blessed to have ms. Vickie as my agent. State Farm have a person . That cares about you and not your wallet. When you call ask for Ms. Vickie and you will see for yourself. Keep up the good work."
We responded:
"Thank you, Neal, for sharing your experience! I'm happy to hear that Vickie provided you with such professional and attentive service. It's wonderful that she was able to explain everything clearly and help you find the right insurance. Your kind words about her dedication are truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Willie Lomax

May 4, 2025

5  out of  5
rating by Willie Lomax
"I have been a client of Eric' s for several years now I guarantee you will not find a more genuine agent, He is very knowledgeable in all of your insurance needs. He has an exceptional staff too. I like working with Vickie she is extremely helpful she listens to my needs and education me on the products that works best for me. I am always feeling secure in knowing they have my best interest. I highly recommend giving this office a call if you want that personal touch. There is nothing like calling his office and knowing someone is there to take care of my insurance needs they will take great care of you. And you might even save some money."
We responded:
"Thank you so much, Willie, for your kind words and for being with us for several years! I'm glad to hear that you feel secure and well taken care of by our team. Vickie will be thrilled to know that her efforts have made a positive impact on your experience. We're always here to provide that personal touch and assist with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
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Frank Phan

April 25, 2025

5  out of  5
rating by Frank Phan
"After 12 years with Allstate. I just changed policy of my car and mortgage insurance to State Farm. I am very happy with Eric Lu agent and specially Ms. Kim is very helpful and very nice to work with. I recommend this agent to anyone need for insurance with State Farm."
We responded:
"Thank you, Frank, for sharing your experience! I'm glad to hear that you're satisfied with the transition to State Farm and that Ms. Kim has been helpful and pleasant to work with. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Faith Jaf

April 7, 2025

5  out of  5
rating by Faith Jaf
"I have known Mr. Eric for over 15 years. Since I was able to drive he always handled my insurance policies. I have also known Vicky for over 10 years and she has also helped me very well along the way. Whenever I have an issue they are available to assist all the time. Highly recommended."
We responded:
"Thank you so much, Faith, for your kind words and for being with us for so many years! I'm glad to hear that both Vicky and I have been able to assist you with your insurance needs. It's wonderful to know that our availability and support have made a difference for you. If you ever need anything else, we're here to help!"
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Kevin Contreras

March 27, 2025

5  out of  5
rating by Kevin Contreras
"Quiero resaltar el excelente trabajo que desarrollan los asesores de este punto especial mente Alex que me ayudo y asesoro con el tema de las pólizas, y a Kim con el tema de crédito, muchas gracias nunca cambien..."
We responded:
"¡Gracias, Kevin! Nos alegra saber que Alex y Kim pudieron asistirte con tus pólizas y el tema de crédito. Valoramos mucho tu reconocimiento y nos esforzamos por mantener siempre un servicio de calidad. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"